Terms of sale and website use
Last updated: 2026-11-10
These terms apply to quotations, orders and deliveries from Hebei Karmind Plastic & Rubber Products Co., Ltd. (Karmind, we, us) and to your use of this website. They are written for business customers. If you are a consumer, this is not the right sales channel: our products are industrial chemicals supplied to companies that specify, handle and apply them.
A quotation, a proforma invoice or an order confirmation may add to or vary these terms. Where they conflict, the signed contract governs, then the order confirmation, then these terms.
1. Quotations
A quotation is valid for 30 days from its date unless it states otherwise, and is subject to the product being available at the time of order. Prices are quoted in the currency shown, on the Incoterm named in the quotation (Incoterms® 2020). A price that does not name an Incoterm is incomplete: ask before you compare it with another supplier.
Catalogue values, capacities and lead times shown on this website are indicative. The binding figures are the ones in your quotation and order confirmation.
2. Orders
An order becomes binding when we confirm it in writing (email is sufficient) or issue a proforma invoice. Orders for private-label goods, custom colours or non-standard pack formats become binding once artwork or colour matching has been approved in writing, because the production run cannot be resold.
3. Prices and payment
Unless the quotation says otherwise, payment is 30% with the order and the balance before shipment, by bank transfer to the account named on the proforma invoice. A letter of credit is accepted where agreed in advance; bank charges are for the account of the party that requires the instrument. Bank details are only valid when they appear on a proforma invoice or contract signed by us — treat any email that changes an account number as fraud until you have verified it by telephone with a known contact.
4. Delivery, risk and title
Delivery terms follow the Incoterm in the quotation. Risk passes at the point stated in that Incoterm. Dates given for production or shipment are estimates made in good faith; where a delay is caused by events outside our control (force majeure, see clause 10) the date moves accordingly and we will tell you as soon as we know.
Title to the goods passes when we have received payment in full, even if risk has already passed under the Incoterm.
5. Inspection and claims
Check the goods on arrival and notify us in writing within 30 days of delivery, with photographs, carton and batch numbers, and the quantity affected. Claims for damage in transit should also be raised with the carrier, because the Incoterm decides who can claim against them.
We keep a retained sample of each batch. If a claim is disputed, both sides test against that sample using the method named on the certificate. Without a batch number we cannot trace the production record, which is why the number is printed on every carton.
6. Warranty
Warranty terms are those stated in your quotation or contract. This website does not create a separate warranty. A warranty covers manufacturing defects in the goods as supplied; it does not cover failure caused by substrate preparation, application conditions, storage outside the stated range, or use outside the specification.
7. Product information and fitness for purpose
The technical data on this site describes typical values measured by the methods shown. They are not a guarantee that a particular batch or a particular application will perform in the same way. You are responsible for testing the product on your substrate, in your process and at your temperatures before committing to production. Where you rely on our advice, tell us the full conditions; advice given without them is general guidance, not a specification.
8. Intellectual property
The text, tables and layout of this website belong to us and may be quoted with attribution and a link. Product names and model designations (KA518, KAM921 and the rest) are our designations. Artwork you supply for private-label production remains yours; you confirm that you have the right to use it and indemnify us against third-party claims arising from it.
9. Confidentiality
Drawings, formulations, volumes and prices exchanged during a project are confidential and are used only to quote and produce your order. We do not publish customer names or project details without written permission.
10. Force majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, epidemics, war, sanctions, port closures, strikes, failure of utilities or of a supplier of raw materials. The affected party must notify the other promptly and use reasonable efforts to resume performance.
11. Compliance, export and sanctions
You are responsible for the regulatory requirements of your market — import duties, labelling, SDS language, VOC limits and any product registration — and for using the goods lawfully. We comply with applicable Chinese export controls and UN sanctions; we may decline an order where the destination, end use or counterparty would breach them.
We do not offer or accept bribes, and we expect the same from our suppliers and customers. Any request for an improper payment ends the commercial relationship.
12. Limitation of liability
To the extent the law allows, our liability for any claim is limited to the value of the goods supplied under the contract in question. We are not liable for loss of profit, loss of production, loss of contracts or indirect loss. Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence.
13. Governing law and disputes
These terms are governed by the laws of the People's Republic of China. The parties will first attempt to resolve a dispute by negotiation between senior representatives within 30 days. If that fails, the dispute is decided by the courts at our place of registration (Wei County, Hebei), unless the contract names arbitration, in which case the named arbitration rules apply.
The United Nations Convention on Contracts for the International Sale of Goods (CISG) applies where the contract does not exclude it.
14. Changes to these terms
We may update these terms; the version in force is the one published here on the date your order is confirmed. Terms already incorporated into a signed contract do not change retroactively.
15. Contact
Hebei Karmind Plastic & Rubber Products Co., Ltd.
Wangshigong Industrial Zone, Wei County, Hebei Province, China
Email: ryan@pu-karmind.net · Telephone: +400-088-0319