Privacy policy
Last updated: 2026-11-10
This policy explains what personal data Hebei Karmind Plastic & Rubber Products Co., Ltd. (referred to here as Karmind, we or us) collects when you contact us, request a quotation, place an order or simply read this website. It applies to this website only. It does not cover the practices of distributors, freight forwarders or other companies that may contact you independently.
Who is responsible for your data
The controller is Hebei Karmind Plastic & Rubber Products Co., Ltd., Wangshigong Industrial Zone, Wei County, Hebei Province, China. For any question about this policy or about your data, write to ryan@pu-karmind.net. We answer data questions in the same mailbox we use for commercial correspondence, so a request never disappears into a separate system.
What we collect, and when
| Situation | Data | Why we need it |
|---|---|---|
| You send an enquiry by email or telephone | Name, company, country, email address, telephone number, the content of your message and any attachments (drawings, specifications, photos) | To answer the question, prepare a quotation and keep a record of what was discussed |
| You place an order | Company details, delivery address, contact person, purchase order number, payment and shipping references | To perform the contract, arrange shipment and meet accounting and customs obligations |
| You browse this website | IP address, browser type, requested page, time of the request, referring page | Security, fraud prevention and diagnosing faults. See the cookie policy for the cookie side |
| You subscribe to updates, where offered | Email address and the topics you selected | To send the updates you asked for, until you unsubscribe |
We do not ask for, and do not want to receive, special category data (health, religion, political opinions, biometric data). If you send it unsolicited, we delete it.
What we do not do
- We do not run advertising or analytics trackers on this site.
- We do not sell, rent or trade personal data.
- We do not build profiles of visitors or use automated decision-making that affects you.
- We do not require an account, a password or a payment card to read anything on this site.
Why we are allowed to hold it
Where data protection law requires a legal basis, we rely on the following:
- Contract — to prepare a quotation you asked for, and to perform an order.
- Legitimate interests — to answer business enquiries, keep commercial records and protect the website against abuse. We weigh this against your rights and keep the data minimal.
- Consent — for any newsletter or marketing message, which you can withdraw at any time by replying to the message or writing to the address above.
- Legal obligation — to keep invoices, customs documents and tax records for the period required by law.
How long we keep it
| Record | Retention |
|---|---|
| Enquiries that did not become orders | 24 months after the last exchange, then deleted |
| Quotations, contracts and invoices | The period required by Chinese accounting and tax law, currently up to 10 years |
| Shipping and customs documents | As required by the destination market and the carrier, typically 3–7 years |
| Server logs | Short-lived; the exact period is set by our hosting provider and is typically days, not months |
| Marketing consent records | Until you unsubscribe, plus a short record that you did |
Who sees it
Data is seen by the staff who handle your enquiry or order, and by service providers acting on our instructions: the hosting and CDN provider that serves this website, the email provider that carries our correspondence, and — once an order exists — freight forwarders, customs brokers and inspection bodies that need the shipping documents. Those parties receive only what their task requires.
We may also disclose data where the law requires it, for example to customs, tax authorities or a court, or where it is necessary to establish or defend a legal claim.
Where the data goes
We are based in China and process data there. If you contact us from the European Economic Area, the United Kingdom, Switzerland or another jurisdiction with transfer rules, the transfer to China is necessary to answer your enquiry or perform a contract with you. Where a formal safeguard is required, we use the appropriate contractual clauses or another mechanism recognised by the law that applies to you. Write to us if you need the details of the mechanism used for your data.
Your rights
Depending on where you live, you may have the right to ask for a copy of your data, to correct it, to delete it, to restrict or object to its use, to receive it in a portable format, and to withdraw consent where processing is based on consent. Write to ryan@pu-karmind.net; we answer within 30 days and do not charge for a first request.
If you believe we have handled your data unlawfully, you can complain to the data protection authority in your country. We would rather hear from you first, because most issues are a misunderstanding about a record that can be corrected quickly.
Children
This is a business-to-business website for industrial buyers. It is not directed at children and we do not knowingly collect data from anyone under 16.
Security
Access to enquiry and order records is limited to staff who need it, protected by account passwords and, where available, two-factor authentication. The website is served over HTTPS. No system is perfect; if we become aware of a breach that affects your data, we will notify you and the relevant authority as the law requires.
Changes to this policy
When the way we handle data changes, this page changes with it and the date at the top is updated. A material change will be announced on the home page for 30 days. The version published here is the one that applies.
Contact
Hebei Karmind Plastic & Rubber Products Co., Ltd.
Wangshigong Industrial Zone, Wei County, Hebei Province, China
Email: ryan@pu-karmind.net
Telephone: +400-088-0319